Average Reviews:
(More customer reviews)This machine works perfectly. I separately ground a boneless chuck roast and a boneless pork shoulder roast, first doing a coarse grind and running it through again for a medium grind, combined them in a bowl, and created the best burger blend I've ever had. The grind itself was identical to what I see in supermarket meat cases. The meat went through the grinder easily and clean up was quick and simple.
Sometimes there's dark discolorations in the meat. I read in FAQs that the discoloration is caused by the meat running through the hot grinder, not from any lubricant leakage. The only quibble I have is that there's a white plastic part that is essential to the grinder that is not shown in the owner's manual. I was told my one customer service person over the phone it was just for packing. I emailed the company and the head emailed back that the part must be used when grinding food. I suggest they update their manual to let people know this.
One other thing, the grinder came with a damaged hopper. I contacted the company, they had me send them pictures of the damaged part, and within a week my new part arrived. Now that's service.
This is an extremely good and powerful grinder. With power comes a noisy 400 watt motor so be ready for that. I'm extremely happy with my purchase and feel there's not a better food grinder on the market at this price point. It's probably as good or better than other more expensive grinders.
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